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Omen & Origin

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Questions & Answers

What we can answer plainly today. Shipping, returns, and sizing arrive with the first release — we would rather leave them blank than guess.

What is a Chapter?

A Chapter is one release in three forms: an original symbol with its meaning stated plainly, a premium garment, and a complete short story unlocked by ownership and kept for good in your Library.

How does the story unlock work?

The symbol and its meaning are public — you always know what a Chapter means before you buy. Owning it opens the complete short story, its audio narration, and the full symbol guide in your Library. The symbol is public; the complete story belongs to those who carry it.

Do I need to read the Chapters in order?

No. Every Chapter stands on its own. They share a world and recurring symbols, but none of them require you to have read the others.

When does the first Chapter release?

When it is ready. We announce dates only once they can be kept — no countdowns before there is something to count down to. Join the Origin and you will be the first to know.

How much does a Chapter cost?

Pricing is set with care before anything is sold and shown plainly on each Chapter page at release. We will never invent a price, a discount, or a timer.

What is a claim code?

Every physical Chapter card carries a unique code. Sign in, redeem the code, and the Chapter is added to your Library — even if the garment was a gift or bought in person. Codes are single-use.

Do Chapters sell out?

Editions are limited and real. When an edition closes, the Chapter remains in the Archive with its meaning intact: this edition has closed, the Chapter remains. We never manufacture scarcity.

Policies

Shipping

Published at first release

Carriers, timelines, and costs are published with the first release.

Returns

Published at first release

Our returns policy is published with the first release.

Size Guide

Published at first release

Measurements and fit guidance are published once the garment is finalized.

A direct support address is published alongside the first release. Until then, join the Origin from any Chapter to stay in contact.